International Resort Hotel Yurakujo

The staff provided exceptional customer service and was very accommodating. I would stay again if I found myself in need of a stay near Narita Airport. There is a complimentary airport shuttle bus to and from the airport and the train station. There is also a bus that goes directly from Tokyo Station to the hotel. They also allowed us to check in a few hours early and let us use the facilities for the entire day after check out. There is an onsen that is fun for the whole family with play areas for the kids and a restaurant. My three year old and I had a great afternoon there waiting for our late night flight. Our room was also very spacious which was great for repacking. There is also an indoor playroom for kids and I believe it's 24 hours. On a side note, the hotel is older and shows much wear and tear. This did not bother us for our short stay. The outdoor pool was on the cold side and the indoor pool was like a bath tub. The only food option was a buffet which we didn't partake in. There is a fabulous Thai restaurant within walking distance which was nice for lunch and dinner. I only wish there was a decent place for non buffet breakfast nearby.

The room was large and comfortable. The king bed was great. The bathroom was very nice. It's a very nice business-type hotel. The breakfast buffet was very nice, with many options. There's a 7-11 in the lobby and it's open until midnight, so it's easy to grab needed supplies/snacks. The staff was nice and many spoke good English.

Great if you want to experience the awesome Yurakujo Onsen, it's a place where you can spend a whole afternoon using the great indoor and outdoor bath, the sauna...but you can also play game, relax and read mangas, eat. Entrances for the Onsen are included if you book a room at the hotel. We were at the 11th floor of the hotel and the view is amazing. We booked at the last minute a room for smokers but when we arrived, the reception asked us if we wanted to change for a non-smokers room extremely quickly and for no extra charge, we greatly appreciated. The bed was comfy, we slept well. The room was bigger than any hotel in Tokyo so it was very useful for our last packing before leaving Japan. There is a fitness room an sauna in the hotel but we couldn't try it, we chose the Onsen ! There are free shuttles to and from Kensei Narita train station, aeon shopping mall and of course the Narita airport. We picked that place for our last night in Japan before our flight back he on the next day but I think it's a place worth staying for 2 or more night to enjoy the facilities, the park and of course the Onsen. There is a tennis court, a ping pong table, a bar that opens late, a 7-11 in the lobby...

I really enjoyed my stay here and I didn't want to leave. I almost canceled my hotel in Tokyo because I didn't want to leave. I love the fact that I was able to relax in the Onsen. I wish I would have known that the onsen was not open on Mondays though because it threw off my planned outings. Shuttle service to and from the airport and into town was great.

The staff were very welcoming upon arrival and the bed was enormous and very comfortable. The onsen facility was great although we didn't use it (we just went to have a look) and the buffet lunch was very reasonably priced. We also liked the shuttle bus to Tokyo station which was cheap and convenient.